oo often activity in recruitment firms is reactive. From CEO to researcher the team moves from the most pressing task to the next most pressing task. The result is that the company will always be reactive. It is worth taking a moment to consider how time should be spent to enable the company to become proactive.

There is no right formula but for many firms I have worked for this provides a good starting point:

CEO

  • Building client relationships: 1 day
  • Personal development and future proofing the business: 1.5 days
  • Talent management and pipelining: 1 day
  • Overseeing implementation of the business strategy and plan: 1.5 days

Senior Management Team (SMT)

  • Talent management and development: 1 day
  • Client and candidate work: 2 days
  • Training (preparing, giving and receiving): 0.5 days
  • Delivering key project from business plan: 1 day
  • Planning and reporting : 0.5 days

Senior consultants:

  • Talent management and development: 1 day
  • Client and candidate work: 3 days
  • Training (preparing, giving and receiving): 0.5 days
  • Planning and reporting : 0.5 day

Consultant

  • Talent management and development: 0.5 day
  • Client and candidate work: 3.5 days
  • Training (preparing, giving and receiving): 0.5 days
  • Planning and reporting : 0.5 day

Researcher

  • Client and candidate work: 4 days
  • Training (preparing, giving and receiving): 0.5 days
  • Planning and reporting : 0.5 day

Alex Arnot is non executive director to more than 20 recruitment companies.

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